HARD RESET 1) Start->Settings->System tab->Master Clear->1234->ok 2)Press soft-reset for 15sec. 3)Remove the battery, Simultaneously hold volume(-) button and red hangup button, while still holding those keys, insert the battery and wait for the led to go out, release keys and device will hard reset3rd option really worked for me
Type i-mate service center at ( your place ) in google to get it
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HARD RESET
1) Start->Settings->System tab->Master Clear->1234->ok
2)Press soft-reset for 15sec.
3)Remove the battery, Simultaneously hold volume(-) button and red hangup button, while still holding those keys, insert the battery and wait for the led to go out, release keys and device will hard reset
3rd option really worked for me
Type i-mate service center at ( your place ) in google to get it