Start with the simple things and work your way from there. You will be amazed how many people call a plumber who flips a breaker or simply clears a stuck float valve (for $80 minimal fee).
If you are not getting water into the unit but you have lights on and you hear clicking and the timer runs and things are trying to work then we know you have power and the timer is running.
No water coming to the unit.
Make sure nobody shut the supply line off. There should be a tap under the sink on the water supply line to the unit.
Turn the unit on an listen at the base for a click as the water supply solenoid (electric switch) opens. No click?
Check the solenoid. Remove the machine from under the counter. There will be screws holding it to the underside of the counter. You may have to lower the legs to get it out. They turn with a wrench to lower.
Under the unit where the water supply line comes in is a solenoid switch it opens to allow the water to enter the machine. Water comes in under household pressure (it is not pumped in by the unit). Chances are it is faulty. Replace it as it can't be serviced.
Still no luck?
The unit is guided by a timer. The timer tells the machine what to do and for how long. If it fails the unit will stop or jam in one cycle. If you have a physical switch the you turn to select the type of wash cycle check it. If you are all touch control then replace the whole board or machine.
To check the switch open the control panel above and use a voltage tester to see if you have current at each cycle point. Cleaning sometimes helps if not replace.
Answers & Comments
Most likely your intake solenoid.
Here is how you check.
Start with the simple things and work your way from there. You will be amazed how many people call a plumber who flips a breaker or simply clears a stuck float valve (for $80 minimal fee).
If you are not getting water into the unit but you have lights on and you hear clicking and the timer runs and things are trying to work then we know you have power and the timer is running.
No water coming to the unit.
Make sure nobody shut the supply line off. There should be a tap under the sink on the water supply line to the unit.
Turn the unit on an listen at the base for a click as the water supply solenoid (electric switch) opens. No click?
Check the solenoid. Remove the machine from under the counter. There will be screws holding it to the underside of the counter. You may have to lower the legs to get it out. They turn with a wrench to lower.
Under the unit where the water supply line comes in is a solenoid switch it opens to allow the water to enter the machine. Water comes in under household pressure (it is not pumped in by the unit). Chances are it is faulty. Replace it as it can't be serviced.
Still no luck?
The unit is guided by a timer. The timer tells the machine what to do and for how long. If it fails the unit will stop or jam in one cycle. If you have a physical switch the you turn to select the type of wash cycle check it. If you are all touch control then replace the whole board or machine.
To check the switch open the control panel above and use a voltage tester to see if you have current at each cycle point. Cleaning sometimes helps if not replace.
Hope this helps you. Please rate this tip for me.
Adrian