10/6/10 I work for the Ionic Pro company. The unit is designed in such a way that it cannot blow out air continuously... it blows the air for sometime then it takes the air into the back and applies the purification process. Once inside the air is cleaned then it is blown out the front. This why some customers feel that it is not working... but in reality it still functions. As long as you have a power light and the air in cycling through the unit, it is working fine. If the unit still has an issue, you can call customer service at 800-875-8577. Thank you.
Answers & Comments
10/6/10 I work for the Ionic Pro company. The unit is designed in such a way that it cannot blow out air continuously... it blows the air for sometime then it takes the air into the back and applies the purification process. Once inside the air is cleaned then it is blown out the front. This why some customers feel that it is not working... but in reality it still functions. As long as you have a power light and the air in cycling through the unit, it is working fine. If the unit still has an issue, you can call customer service at 800-875-8577. Thank you.