The charge showns that the arm is connecting, but there may be an issue with the docking arm not seeing the ipod. if the ipod is seen, then the led will go blue, or blue flash (if on pause), if this does not happen then it is the arm, check and see if the aux input works, if so then it is just the docking arm, if it does not then could be the main interface board which is a known problem.
Answers & Comments
The charge showns that the arm is connecting, but there may be an issue with the docking arm not seeing the ipod. if the ipod is seen, then the led will go blue, or blue flash (if on pause), if this does not happen then it is the arm, check and see if the aux input works, if so then it is just the docking arm, if it does not then could be the main interface board which is a known problem.
contact b and w service.