Everytime I touch it and get it to a song or a video or anything, it automatically stops and returns to the menu, over and over again. i don't know what's wrong with it. I can't do anything with it because with every touch to a new screen it returns to the menu. anybody else have this problem and how can i fix it?

Computers & Internet - Zoom - X6 (5590) DSL Modem (55900003)