Could be several reasons. heating element or pump is burned out or it needs cleaning with vinegar to remove hard water deposits. If you can hear the water being heated. put two cups of vinegar and the balance water in the reservoir and let it soak and then see if the brew cycle will work. We hand to run this through ours 3 or 4 times to get ours to work again.
Answers & Comments
Hi Beth
Could be several reasons. heating element or pump is burned out or it needs cleaning with vinegar to remove hard water deposits. If you can hear the water being heated. put two cups of vinegar and the balance water in the reservoir and let it soak and then see if the brew cycle will work. We hand to run this through ours 3 or 4 times to get ours to work again.