Replace the Imaging Unit (drum) Your toner carts sits on it. Pull the entire unit out
This usually happens when the spring on one side of the image unit drum shutter comes out of place. You can remove the drum shutter from the image unit as a temporary fix until you can replace the image unit
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Replace the Imaging Unit (drum) Your toner carts sits on it. Pull the entire unit out
This usually happens when the spring on one side of the image unit drum shutter comes out of place. You can remove the drum shutter from the image unit as a temporary fix until you can replace the image unit