I own 5 of their cameras...what I have to do to get mine to read the sd card is anytime you plug in your controller to the cam start by going to set up camera every time. you don't have to do anything in set up camera just go in and back out and it reads the card. don't get me wrong I have had a lot of problems with them ( I have to use the quarter trick on 2 of them) and have had some other issues but when they work they do pretty good.
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I own 5 of their cameras...what I have to do to get mine to read the sd card is anytime you plug in your controller to the cam start by going to set up camera every time. you don't have to do anything in set up camera just go in and back out and it reads the card. don't get me wrong I have had a lot of problems with them ( I have to use the quarter trick on 2 of them) and have had some other issues but when they work they do pretty good.