Hi, try removing the cartridges from the printer. Clean the nozzles of the carts using a damp paper towel first, then finish it using dry paper towel to wipe it off clean. Unplug the power cord from the power outlet. Plug power after 10-15 seconds. Reinsert the cartridges. Make sure the cartridges are secured in the carrier. Hope this helps.
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Hi, try removing the cartridges from the printer. Clean the nozzles of the carts using a damp paper towel first, then finish it using dry paper towel to wipe it off clean. Unplug the power cord from the power outlet. Plug power after 10-15 seconds. Reinsert the cartridges. Make sure the cartridges are secured in the carrier. Hope this helps.