My machine is a 2007 Advent 7201 Laptop which is solidly built and performs above expectation, but as of last week it can't recognise any device connected to its usb ports (printers, mobile phones cameras pen drives etc) I have tried reloading my drivers and UTILIES software from the original cd and I couldn't even get it to run. I am desperate for help. Edward
Computers & Internet - Advent
Answers & Comments
It may be that the usb ports have died but before we get carried away lets see if we can check some other things first.
1. disconnect "ALL" usb devices
2. shut down and re start your laptop
3. double check in your hardware control panel that there are no exclamation marks next to any hardware
4 if there are any problems list in your hardware fix those first
5. if you don't have any usb hardware listed go get the latest drivers from the manufacturer and install them.
6 If you don't have any hardware listed and cant install any drivers for them then yes it is more than possible that the usb ports are dead
This could go as far as a new motherboard to fix but only a qualified laptop specialist could give you the answer to that and certainly not over the internet.
If though you got this far without too many problems
1. insert only a pen drive into one of the usb ports
If it shows up then move it to another port until you have checked all ports. If all is good then it is quite possible that you were overloading the ports !
This is common in laptops and my suggestion would be to get a decent quality usb hub that has its OWN POWER SUPPLY.
Anything that you can plug into that will reduce the load on your laptop ports and increase the life of those too.
Note that some hardware does not like hubs.
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Chek that if some dirt is blocking the plugs to connect. If yes clean with alcohol.