I had this problem. I learned that the power supply was defective. You can purchase a 12V 2amp power supply. This solved my problem. My green light was coming on but my computer didn't recognize the drive and I got the same Code 10 cannot start drive. I purchased a 12V 3amp power supply. It doesn't hurt to have more amps but you need at least 2amps.
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I had this problem. I learned that the power supply was defective. You can purchase a 12V 2amp power supply. This solved my problem. My green light was coming on but my computer didn't recognize the drive and I got the same Code 10 cannot start drive. I purchased a 12V 3amp power supply. It doesn't hurt to have more amps but you need at least 2amps.