Had the same problem. You will have to hard reset - in doing so you will lose all data on your device. Sorry I know no other way.
Step 1: Charge your device overnight. Step 2: While holding down the reset button (back of unit) hold the power button down. Release the reset and wait for the Palm screen to appear. When it does, release the power. Press the "up" button when prompted for full restore.
You should now be working. Word of warning: I continue to have problems with HotSynch. The version recommended by Palm (v. 4.1.4) locks up my system, as if it is emulating another device (no buttons work, screen wonky, etc.).
Answers & Comments
Had the same problem. You will have to hard reset - in doing so you will lose all data on your device. Sorry I know no other way.
Step 1: Charge your device overnight.
Step 2: While holding down the reset button (back of unit) hold the power button down. Release the reset and wait for the Palm screen to appear. When it does, release the power. Press the "up" button when prompted for full restore.
You should now be working. Word of warning: I continue to have problems with HotSynch. The version recommended by Palm (v. 4.1.4) locks up my system, as if it is emulating another device (no buttons work, screen wonky, etc.).
Best of luck!