My Palm Zire 31 had to be hard reset. Since then
My Palm Zire 31 had to be hard reset. Since then everything looks fine except when I try to synchronize it with the Desktop where all the information is stored. When I hit the synchronize button, I get a ''Fatal Alert'' below which is the messsage (fatal exception) and on the bottom the button which resets the entire handheld and rotates me back to the opening screen
Computers & Internet - Palm - Zire - Zire 31 Handheld
Answers & Comments
Hi,i think there is a slight system hinderance with the synchronizing software on your zire,the problem can be solved by performing a system(warm) reset which must be followed by a soft reset,Here is how you go about it;
- Press and hold the UP button on the front panel of your device.
- Use an unfolded paper clip, or the reset tool at the tip of your stylus. Gently press and release the RESET button inside the hole on the back panel of your device
- If you see a progress bar, keep holding the UP button.
- Next, the Palm Powered screen will appear. Release the UP button when you see it.
- Important: Perform a soft reset after the steps above.
- SOFT RESET
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- Use an unfolded paper clip, or the reset tool at the tip of your stylus.
- Gently press and release the RESET button inside the hole on the back panel of your device.
- After a soft reset, a logo screen appears, followed shortly by a Preferences screen asking you to set time and date.
- All data on your device should be retained. If you do lose data after a soft reset, you may have a more serious issue with your hardware that requires a repair.
Thanks and take care