My pen does't work. When I tap on the screen a LED flashes like it recognises the pen, but it just doesn't function at all. Any ideas??? Thank you very much!!! Isaac
Computers & Internet - Wacom - Cintiq - CINTIQ 18SX GRIP PEN (UP911E18SX) Digital Pen
Answers & Comments
Hi,
Not sure how old it is. If its over a year old than you need to replace the nib. Please check the video bellow which help you to troubleshoot the pen:
http://www.wacom.com/downloads/videos.php?id=72
Thanks for contacting Fixya and please accept the solution if it has helped you.