Report "My phone is a new model and my screen has gone out 5 times and version hasn't dont anything about it all i do is pick it up and my screen is white and i just got it in June 2009....not even a year old and its my 6th phone. and when i get a new phone all my settings, ring tones, sounds, calender marks are gone!i can do anything but see the screen and what im doing. i dont want the phone to be replaced with the same model i want version to BUY my a brand new model. i cant do anything, text someone if im in trouble or call anyone because they ALWAYS ship me a new phone so for about 2 weeks i have no phone. my moms a teacher but i go to a different school then her and what happens if i need to get a hold of her but version is still sending me a new phone! what am i going to freekin do!!! all i want is a new model is that so much to ask?"