The format of your drive is probably not correct. If data is not stored on your hard-drive, format it to NTFS if on Windows, or Mac OS Extended (Journaled) if on a Mac. If there is data, back it up to a computer that can read it and then format the drive.
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The format of your drive is probably not correct. If data is not stored on your hard-drive, format it to NTFS if on Windows, or Mac OS Extended (Journaled) if on a Mac. If there is data, back it up to a computer that can read it and then format the drive.