I have a manual for you: http://www.manualsdir.com/manuals/399569/ge-jss28dnbb-jb350dfww-jb250gfsa-jds28dnww-jb250dfbb-jb250rfss-jb250dfcc-jss28dnww-jb250dfww-jb350dfcc-jb350rfss-jb350dfbb.html?page=23 It seems someone selected cleaning cycle and until door is fully closed it will not go through the cycle and locks out other uses. If not true, then range needs a service person to repair door lock.
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I have a manual for you:
http://www.manualsdir.com/manuals/399569/ge-jss28dnbb-jb350dfww-jb250gfsa-jds28dnww-jb250dfbb-jb250rfss-jb250dfcc-jss28dnww-jb250dfww-jb350dfcc-jb350rfss-jb350dfbb.html?page=23
It seems someone selected cleaning cycle and until door is fully closed it will not go through the cycle and locks out other uses. If not true, then range needs a service person to repair door lock.