If it is frozen it will still charge. I would hold down both the power button and the down volume button until it shuts off. Use the original charger for your first charge. Sometimes if they are below 1% they will not charge via a generic USB source. I do not know why but have observed it lots of times.
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If it is frozen it will still charge. I would hold down both the power button and the down volume button until it shuts off. Use the original charger for your first charge. Sometimes if they are below 1% they will not charge via a generic USB source. I do not know why but have observed it lots of times.