What i did with mine was opened it up to expose the inside i found that a few wires and plugs had wiggled them selves lose.I put it back together and it worked.craig makes these tablets very cheaply.i will never by another craig product again.i now have a samsung 3 and love it bo issues what so ever.got tired of all the problems i had with craigs tablets and gave it to my niece.hope this helps.

Change charger or charging connector faulty