Plug in the green and USB jacks to your PC and listen to some music. If both speakers work, then there's nothing wrong with the headset. Contact TB directly if you need help finding out what's wrong with your setup.
Since this is a discontinued model, if TB doesn't help or honor their warranty any longer i know of this site that i bought mine from- i spent like $22. I hope this helps , http://bntprice.com/shop/article_004/Turtle-Beach-Ear-Force-XLC-Gaming-Headset-XBOX-360-W_Mic.html?sessid=s1GgyLTEvkxPuYSqXWMiUbIDs9S3pEn9YGVPpsuJ2u9UkHJgCLbDptkwZapa90aL&shop_param=cid%3D2%26aid%3D004%26
Answers & Comments
Plug in the green and USB jacks to your PC and listen to some music. If both speakers work, then there's nothing wrong with the headset. Contact TB directly if you need help finding out what's wrong with your setup.
Since this is a discontinued model, if TB doesn't help or honor their warranty any longer i know of this site that i bought mine from- i spent like $22. I hope this helps , http://bntprice.com/shop/article_004/Turtle-Beach-Ear-Force-XLC-Gaming-Headset-XBOX-360-W_Mic.html?sessid=s1GgyLTEvkxPuYSqXWMiUbIDs9S3pEn9YGVPpsuJ2u9UkHJgCLbDptkwZapa90aL&shop_param=cid%3D2%26aid%3D004%26