Report "My Ultra (Serv No. 106611410) is getting slower and slower. Two things: (1) I keep getting the following pop up window - HPZipm12.exe Application error - which reads "The instruction at ")x7c910a19" reference memory at "0x00000000." The memory could not be "read." Click OK to terminate the program? (2) I cannot advance to other links or buttons within a website. The computer just sits on the hourglass, and does nothing"