The device is USB powered and the first test is to see if it opens on another computer and if not, another cable. If it does not work, the next thing to know is the probability of being able to get the unit operating again is very slim. Those devices use SMT components and they require very specialized service and diagnostic equipment. That is the reason that these drives come with back up software. You need to back up the back up. There is a slight chance that you may be able to remove the drive from the housing and plug it into a computer directly, of use a universal cable to activate it. Keep in mind that the drive has a lifespan.
Thanks Brad, however this particular unit has a 12v power supply source and a usb port for file trasfer.Thanks Brad, however this particular unit has a 12v power supply source and a usb port for file trasfer.
the external power pack must work, first. is it the wrong one, and as Brad said fails on 2 PC, (non stated by you) that the drive/power pack is bad, only trying new power pack can anyone prove this, but is the drive silent.?
that is 3.5" drive and those use lots of current. (power pack must be good) most are 12vdc at 2amps or more. or the motor can not start up . how old is this drive, seem very old to me no books and verbatim fails a search there.
store & SAVE cambridge model 1TB? bad drive bad cables bad power pack bad USB port? try them all yet.the external power pack must work, first. is it the wrong one, and as Brad said fails on 2 PC, (non stated by you) that the drive/power pack is bad, only trying new power pack can anyone prove this, but is the drive silent.? that is 3.5" drive and those use lots of current. (power pack must be good) most are 12vdc at 2amps or more. or the motor can not start up . how old is this drive, seem very old to me no books and verbatim fails a search there. store & SAVE cambridge model 1TB? bad drive bad cables bad power pack bad USB port? try them all yet.
Answers & Comments
The device is USB powered and the first test is to see if it opens on another computer and if not, another cable. If it does not work, the next thing to know is the probability of being able to get the unit operating again is very slim. Those devices use SMT components and they require very specialized service and diagnostic equipment. That is the reason that these drives come with back up software. You need to back up the back up. There is a slight chance that you may be able to remove the drive from the housing and plug it into a computer directly, of use a universal cable to activate it. Keep in mind that the drive has a lifespan.
Thanks Brad, however this particular unit has a 12v power supply source and a usb port for file trasfer.
the external power pack must work, first.
is it the wrong one, and as Brad said fails on 2 PC, (non stated by you) that the drive/power pack is bad, only trying new power pack can anyone prove this, but is the drive silent.?
that is 3.5" drive and those use lots of current. (power pack must be good)
most are 12vdc at 2amps or more.
or the motor can not start up .
how old is this drive, seem very old to me
no books and verbatim fails a search there.
store & SAVE cambridge model 1TB?
bad drive
bad cables
bad power pack
bad USB port? try them all yet.