Sounds like the door latch is broken, turn off power to unit and remove in side of door, about 20 screws, at th etop of th edoor you will see the latch it will have several wires going to it, you may even find broken parts (PLASTIC ) you can order parts from here http://www.appliancepartspros.com/ they have very fast shipping you just need all the info on the machine
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Sounds like the door latch is broken, turn off power to unit and remove in side of door, about 20 screws, at th etop of th edoor you will see the latch it will have several wires going to it, you may even find broken parts (PLASTIC ) you can order parts from here http://www.appliancepartspros.com/ they have very fast shipping you just need all the info on the machine