My wife put a heavy load into the machine. Though the machine spins slowly the spin cycle does not remove any water. Is the motor going bad or is there something wrong with the pump that removes the water? Front load machine Model MAH550BWW
Washing Machines - Maytag - Neptune - Neptune MAH5500B Front Load Washer
Answers & Comments
There are two motors- the drive motor for the basket and a seperate drain motor for pumping out water. It there is standing water in the tub it is possibly a bad drain pump or plugged(say a kids sock) If you pull the drain hose slightly up out of the stand pipe while it is draining and there is full water flow your pump is fine. (will not spin with water in tub) (door lock also needs to work)
There are some out of balance switches on machine to limit speed in spin. Need to manually test.
The tech sheet is probably in the back of the console controls. To check the main motor involves removing the front panel and the p4(by memory, do not quote me on this) connector on the motor control board in the base. Working on the main motor is more involved, not going to cover all the testing neccessary with just your description of problem. Nice washing machine, but there are easier ones to service.
Hope this helps