Need service for Malber 1000 heating element
I have a Malber 1000 washer/dryer combo unit and the heating element for the drying cycle stopped working. The machine still spins and condensates through the cycle, but with no heat. I live in Haverhill Massachusetts and am having trouble locating a repairman/service for a Malber. Any suggestions for an affordable fix and/or how to get a local service call? I know it most likely needs a heating element replaced, but without parts locally available, and someone knowledgeable in Malber repair to fix it, I don't know what I can do. I've tried calling the 718-767-7396 # in NY but haven't been able to get through..
Washing Machines - Malber - WD1000 Front Load Washer/Dryer
Answers & Comments
Hi. Mike here. I repair Malbers in the Washington D.C. area. The most likely problem is not the heating element, but the hi-temp (or "brown") thermostat. They cost about $25 and are very simple to install. A "Torx 1.5" screwdriver (asterisk tip) removes two screws, in back, holding top on. Lift off top, and (from the front) see silver-foil-wrapped heating assy. At lower right will be a small philips screw holding a thin wire "hasp" which holds the thermostat in place. Remove screw and hasp (without dropping in machine!), unplug two "quiik-connect" lugs (orange & red wires) and pull out thermostat to the right. New one slips right back in. Replace wires, hasp, phillips screw and top -and you're done! This is 90% sure to fix. The heating element is only about 5% likely.
One last thing ... when re-inserting new thermostat, you'll have to "wrestle" with it a bit, as the tip needs to slip into a tiny (hard to "find") hole. Keep trying, and eventually it'll fit ALL the way in, so the hasp can hold it. To purchase part, call Joel (at Malber): 800-600-8913
Oh yeah, one MORE last thing... That red wire may be burnt a little, or completely burnt in two. Radio Shack and Home Depot sell "crimp-on" lugs (1/4") like these (female). Trim back the wire, crimp a new lug on the end, and push it back onto lower terminal on thermostat. If wire is too short, of course, add a few inches of 16 guage "stranded" (lamp cord). The same stores also sell tubular "crimp-on" wire-connectors (little blue tubes) to join the old and new wires. May God bless.
Mike, I don't know if you're still monitoring these posts. After all, it's been over 10 years! But if so I just wanted to thank you for your very clear and easy-to-follow solution and instructions for a Malber dryer heat problem. For those that have a Malber 1000 with the same problem, I can wholeheartedly endorse this answer. I'm no handyman but it was relatively simple and doing it myself probably saved hundreds or more. Wife just assumed it was time to buy a new one. Ha! Not yet dear!
Hey Steven,
FixYa sent me an email mentioning your post. I'm very happy I was able to help you (and maybe others) fix their own machine. Several years ago, Malber HQ (in Italy) decided to no longer support their half-hearted effort to sell their appliances in the U.S. So the small Malber importing company (in NY) could no longer get new machines or parts. After that, it wasn't long before I had no more spare parts either. So, around 2015 I had to start telling callers there was no way to repair their machine.
I wonder when you repaired your WD1000? It must have been several years ago. Thanks for making the effort to go back and send me a thank you. It made my day!