Network shows the network. When I run diagnostics it simply says that I am connected and the internet connection is working fine. Airport says I am connected. However, when I try and connect to the internet is simply does not connect. It does nothing. I have checked the wireless security settings. It is set to WPA2. I have now been troubleshooting for what seems like forever. Any advise will be much appreciated
Computers & Internet - Trendware - TEW-652BRP Router
Answers & Comments
Hi there,
First of all, we need to check if your MAC ia able to acquire a valid IP address from your Trendware Router. Please follow these steps to check for your IP address.
Click the Apple logo on the top left of the screen > Select "System Preferences" > Select "Network" under the Internet and Network section then select which connection you'd like to check in the Show drop-down menu. If you're hooked up via Ethernet, select "Built In Ethernet." If you have a wireless network, select "AirPort." Select "TCP/IP" on the Network screen and view your computer's IP address on the subsequent screen displayed on your Mac.
Your Trendware router, by default, has a static IP address of 192.168.0.1 so your MAC should obtain an IP address on that same range. (e.g. 192.168.0.XXX) If you are getting a 169.254.XXX.XXX ip address, then that means that your MAC is not able to communicate properly to your Trendware Router. You need to check and recheck if the WPA2 you entered is correct.
If your MAC is getting a valid IP address (e.g. 192.168.0.XXX) then the problem lies between your Router and the Internet. But since one of your computers is able to get to the net, then try these steps to check your connectivity.
Open utilities > terminal then type "ping -c 4 google.com" without the quotes. You should get a reply from google if you are successfully connected to the internet. Please post here the details you find so I can provide you more detailed steps for further troubleshooting.
Hope this helps
I see.. If you are able to receive a reply from google then that means you are connected to the internet and the problem lies with safari not able to display the webpage. Please check if your safari is using a proxy. Below are the steps to check and remove the proxy settings on your safari.
1. Start Safari.
2. From the Safari menu, choose Preferences.
3. Click the Advanced tab icon. The Advanced window will appear.
4. Click the Change Settings button in the Proxies: field. The Network window will appear.
5. From the Show: drop-down box, choose the network to configure - AirPort, Built-in Ethernet, or Modem.
6. Select Proxies.
7. Delete the contents of the Proxy Configuration File URL.
8. Uncheck the Automatic Proxy Configuration box.
9. Click Apply now.
10. Repeat for each interface configured.
11. Close the Network window.
12. Close the Advanced window.
13. Restart Safari.
Please note that you need to restart safari to apply the changed you made. Try to browse again and post here if the problem persist.
Hi,
Welcome to Fixya. If this is a new computer this can be a Mac OsX 10.6 right? Please follow the steps below on how to connect the mac wirelessly to the router.
- Click on the Apple icon
- Select System Preferences
- Under Internet and Wireless, Select Network
- Make sure Airport is highlighted then click on the Advanced button.
- Highlight the Airport tab, Remove all networks under Preffered Network List by highlighting one by one and click on minus button.
- Then click on Plus or + button, Enter your Network Name or name of your network, select WPA2 Personal, then enter your Network Key or Password. The network key isI have recently bought a - ezrahite_108.jpg
- Click on Add, then Ok. Apply
- Try to check if your connected then broswe the internet.
If you have questions please let me know. Thanks for using Fixya.
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