About two years ago, I had a small red blur in the middle of the screen. That red blur is now all over my screen. I called Hitachi and they said that there's nothing they can do about it because it's almost 4 years old and the warranty has expired. I called a repair shop and they said that it may be a light engine problem and it will cost about $1300 to repair. Might as well get a new TV for that. I did some research and found out that this is a common problem and that you need to be persisting when calling Hitachi and speak to a supervisor. The supervisor said that if a repair person confirms that it's a light engine problem, that they will send the part FREE OF CHARGE (just gotta pay for labor). They will only send a replacement once.
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About two years ago, I had a small red blur in the middle of the screen. That red blur is now all over my screen. I called Hitachi and they said that there's nothing they can do about it because it's almost 4 years old and the warranty has expired. I called a repair shop and they said that it may be a light engine problem and it will cost about $1300 to repair. Might as well get a new TV for that. I did some research and found out that this is a common problem and that you need to be persisting when calling Hitachi and speak to a supervisor. The supervisor said that if a repair person confirms that it's a light engine problem, that they will send the part FREE OF CHARGE (just gotta pay for labor). They will only send a replacement once.