I had the same problem and just solved it. I had a CD jammed in the player and so it would not play and would not eject.

You have to take the entire outside protective case off. (about 10 little screws). Carefully remove the entire case metal case including the black plastic face plate. Look just where the magazine meets the player and you will see a little white tab/button. I pushed this and heard a click. I then hooked the player up to power (with putting the case back on yet) and the CD returned to the magazine. I then pushed eject and the magazine came out. I then reassembled and remounted the player, seem to work fine now.

Hi does it make any noise or clicking?

you may have a cd dislodged or mag dammaged.

Mark