Hello hedrickcari
Welcome,

You said, you are getting a no flow error code. This washer was installed today.If I have an air pocket, how do you get it out so the washer senses the water flow?

First I would unplug the washer for 5 minutes and see if it resets and clears the errors!



Make sure the door is tightly closed. (Unlike top-loaders, front-loading washing machines must be closed in order for water to begin filling. Makes a lot of sense when you think about it.)

Then make sure the machine is plugged in to a live (or working) electrical outlet. It's a good idea to check the appropriate circuit breaker and reset it if needed or check the fuse if you have a fuse box.

Next, turn the control dial to the proper cycle and push the START/STOP button firmly. Then turn both faucets (hot and cold) on all the way. Take a look at the inlet hoses (which go from your pipes to your washer) and straighten them out if necessary.

Turn off the faucets and then disconnect the hoses. Clean the hose filter screens to remove any blockage that could be plugging up the water line.

Then replace the filter screens, reconnect the hoses, turn the faucets back on, open and close the door, and push the START/STOP button firmly one more time.

You should be rewarded with the sound of water beginning to fill up your Maytag® Neptune® washer. If you aren't, please contact Customer Service at 1-800-688-9900.