Be sure all is charged and connected to power correctly. Next the only other thing you can really do is to clean the connections on the device and the dock useing denatured(rubbing)alcohol and q-tips. This should help. Good Luck P.S. Make sure all the settings are correct both on the dock and the xm - radio. Sometimes there are settings that can be off. Good Luck
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Be sure all is charged and connected to power correctly. Next the only other thing you can really do is to clean the connections on the device and the dock useing denatured(rubbing)alcohol and q-tips. This should help. Good Luck
P.S. Make sure all the settings are correct both on the dock and the xm - radio. Sometimes there are settings that can be off. Good Luck