I would request you to re-check to see if both fans are running, the condenser fan by the compressor and the evap fan in the freezer. Next, empty the freezer and remove the evap cover. look at the evap coils. Are they completly frosted up -- if so, you have a defrost problem - this will cause the condition you describe- IF they are not frosted, are only a few of the passes of coil frosted and some just wet with no frost? Then that means you need some freon. The fact that you have some cooling means that the compressor is probabaly OK.
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Hi,
I would request you to re-check to see if both fans are running, the condenser fan by the compressor and the evap fan in the freezer. Next, empty the freezer and remove the evap cover. look at the evap coils. Are they completly frosted up -- if so, you have a defrost problem - this will cause the condition you describe- IF they are not frosted, are only a few of the passes of coil frosted and some just wet with no frost? Then that means you need some freon. The fact that you have some cooling means that the compressor is probabaly OK.
Hope these would help you to fix the issue.
God Bless.