1. Start up into safe mode (press F8 at startup) 2. log in as 'administrator' 3. go into control panels, users, and clear the password on the account that you have a problem. 4. restart.
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1. Start up into safe mode (press F8 at startup) 2. log in as 'administrator' 3. go into control panels, users, and clear the password on the account that you have a problem. 4. restart.