Your trimmer will need to be sent in for service to correct this problem. If you would like to speak with a customer service rep before sending the unit in you may call 1-800-558-9441. To send the unit in we recommend either UPS or Fedex Ground as you will then have a tracking number to follow the shipping process of the trimmer. Our address is Andis Co 1800 Renaissance Blvd Sturtevant WI 53177 Attn: Repair. Be sure to include your name and address inside the box with an explanation of the problem.
Answers & Comments
Your trimmer will need to be sent in for service to correct this problem. If you would like to speak with a customer service rep before sending the unit in you may call 1-800-558-9441. To send the unit in we recommend either UPS or Fedex Ground as you will then have a tracking number to follow the shipping process of the trimmer. Our address is Andis Co 1800 Renaissance Blvd Sturtevant WI 53177 Attn: Repair. Be sure to include your name and address inside the box with an explanation of the problem.
Thank you for choosing Andis.