Yeah... u hafta go to their website and download an update... but apperently this happends to many of their products about a month after warranty expires... Im having this problem right now, and they want me to send mine in to have it fixed which will of course, cost me $, even though their websites update is a load of %@&#!!!!
Try going to their website and installing the Firmware update... and when u plug in ur zen, if ur comp doesnt recognise it... welcome to my world. And then good luck getting any help from them!
Answers & Comments
Yeah... u hafta go to their website and download an update... but apperently this happends to many of their products about a month after warranty expires... Im having this problem right now, and they want me to send mine in to have it fixed which will of course, cost me $, even though their websites update is a load of %@&#!!!!
Try going to their website and installing the Firmware update... and when u plug in ur zen, if ur comp doesnt recognise it... welcome to my world. And then good luck getting any help from them!
Try to download the disc onto your computer