Ok> if you have a home PC or Laptop download what you want to save on to it! Then factory restore you phone usually by holding the power button down and the volume up at the same time! good luck I could be wrong ! Need more info?????
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/jeff_24365d731679262d
Answers & Comments
Ok> if you have a home PC or Laptop download what you want to save on to it! Then factory restore you phone usually by holding the power button down and the volume up at the same time! good luck I could be wrong ! Need more info?????
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/jeff_24365d731679262d