Optoma EP757 displays green image when input connected. Initial splash screen displays fine. All colours are the way it should be but as soon as a video source is connected, it displays the image in monochrome green with extremely high contrast
Office Equipment & Supplies - Optoma - EP757 DLP Projector
Answers & Comments
I would suggest replacing the type of cable you are using. Changing the type of connection, such as S-Video or VGA or something other than what you are using, may resolve this issue as well. Because the splash screen comes up normal, this tells us that the issues lies not with the device but with whatever it is you are connecting it to. Comment back if this does not resolve the issue and we can move further.
Good Luck,
NOLA Tech
The following was emailed to me from customer support at Optoma:
"
Hello
Bring up the projector menu if the menu is
green or monochrome also then the projector will need repair if not then you probably
have a bad cable or connecter somewhere in the system."
Let me know if this is the case or not. I have forwarded your additional comments to them as well with hopes of better results.
Good Luck,
NOLA Tech
This is my last response from Optoma and my last post to this issue. I hope you find a speedy and relatively inexpensive resolution!
"Unfortunately it sounds like your
projector will need to come in for service. Please fill out the attached RMA
request form, Email or fax the completed form along with proof of purchase to
[email protected] or fax the completed form to 408 383-3701; you will receive
back a RMA number and shipping info. Once the unit is received it can be here 5
to 7 days. If your projector is out of the manufactures warranty please call
888 942-2929"
You can download the RMA form he speaks of here
Sorry I couldn't be of more help.
Good Luck!
NOLA Tech