Our Gestetner DSM635 jams every time we try to staple copies. Researching this issue, I saw that we need to initialize the staples by going into the Tools screen. However, when I try to do this, that option isn't shown
Hold the power button for 15 sec. for a system reset. Try to remove each panel that opens and check for broken pieces of paper Recycle the system by reinstalling the software once again. If you getting error codes then follow this We need to clear out these error codes stored in your printer NVRAM or memory! Shut down the printer and pc associated with it. Remove data cable and reinstall the software for this printer, press and hold the power button on the printer for 15 seconds, then reconnect the printer after software installation is successful. This process will clear the error codes that you keep receiving
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Hold the power button for 15 sec. for a system reset. Try to remove each panel that opens and check for broken pieces of paper Recycle the system by reinstalling the software once again. If you getting error codes then follow this We need to clear out these error codes stored in your printer NVRAM or memory! Shut down the printer and pc associated with it. Remove data cable and reinstall the software for this printer, press and hold the power button on the printer for 15 seconds, then reconnect the printer after software installation is successful. This process will clear the error codes that you keep receiving