Our kwickset entrance handle and deadbolt including our french doors handles all on outside are an oil-rubbed finish. The protective finish on each handles is peeling off. We purchased this home brand new and have lived in it for 8 months. It is driving me nuts. We have family and friends who have not seen our house yet. It is not from use as 99% of the time we go thru the garage entrance back door when we get home. Can you please help me with this
"If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer."
Answers & Comments
Here is a link to the Kwikset warranty information:
http://www.kwikset.com/Customer-Support/Warranty-Information.aspx
which states in part:
"If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer."
Good luck!