Report "Our Sentry Fireproof Safe #A5848 2.0 will not open. We replaced the batteries. But it didn't fix the issue. The number keyboard is lit up but the box above it, that registers the ***** when you enter the code doesn't register anything when you try to enter it, nor do the #;s beep, like they usually do when you enter them. Also, the key doesn't open it either. We have Cash Customers All Day Long, Please Call Me ASAP if possible 847 223-2722 Dianne Cain Waste Management-Countryside Landfill Grayslake, Illinois Thanks"