Hi,Here's how to clear the paper jam,Open the paper tray and remove all the loaded papers.Open the printer cover and check through for any stuck papers and remove them manually.Close the cover and turn the printer off.Wait a few minutes then turn it on.Now try to run a status print by:Turning on the printer.Load a paper Press the right arrow > three times.A status sheet is printed.Hope this helps.Thanks!
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Answers & Comments
Hi,
Here's how to clear the paper jam,
- Open the paper tray and remove all the loaded papers.
- Open the printer cover and check through for any stuck papers and remove them manually.
- Close the cover and turn the printer off.Wait a few minutes then turn it on.
Now try to run a status print by:- Turning on the printer.
- Load a paper
- Press the right arrow > three times.
- A status sheet is printed.
Hope this helps.Thanks!