I had exactly the same problem. Epson support was no help. I bought another one, then I found two gears that fell out on the floor after the first paper jam. Slipped them back on the shafts, and all works fine now. Check the mechanism under the rear paper feeder for the two hears that run on the shaft on the left side.
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I had exactly the same problem. Epson support was no help. I bought another one, then I found two gears that fell out on the floor after the first paper jam. Slipped them back on the shafts, and all works fine now. Check the mechanism under the rear paper feeder for the two hears that run on the shaft on the left side.