It may be that your cylinder is malfunctioning, cylinder has a leak, or the pilot is clogged. Please see steps below to troubleshoot. Note:Regular maintenance is critical to the successful operation of your patio heater.
Is the cylinder valve closed? If so, open the cylinder valve but not fully.
Check to see if you can light it manually. If the unit lights manually but not with igniter, service or replace igniter switch.
Ensure that there is no air in the gas line. Open the gas line and bleed it (pressing control knob in) for not more than 1 - 2 minutes or until you smell gas.
There may be a blockage in the orifice or pilot tube? Bugs and spiders get into the pilot assembly, venturi tube and burner ports causing the unit to either not light or poor performance.
Is the regulator hose pinched or kinked?
Cleaning the pilot assembly.
If the piezo igniter won't spark to light the pilot, check the wiring to the igniter, It may simply have lost it's ground. Slide the wire off the igniter prong (looks like a thick needle) on the pilot assembly and then push it back on. That usually will reestablish the ground.
If you continue to have problems with the heater, contact Blue Rhino (the manufacturer) Customer Care 800-762-1142.
Hope this helps you to troubleshoot and solve the problem. Please let me know.
Answers & Comments
It may be that your cylinder is malfunctioning, cylinder has a leak, or the pilot is clogged. Please see steps below to troubleshoot. Note:Regular maintenance is critical to the successful operation of your patio heater.
- Is the cylinder valve closed? If so, open the cylinder valve but not fully.
- Check to see if you can light it manually. If the unit lights manually but not with igniter, service or replace igniter switch.
- Ensure that there is no air in the gas line. Open the gas line and bleed it (pressing control knob in) for not more than 1 - 2 minutes or until you smell gas.
- There may be a blockage in the orifice or pilot tube? Bugs and spiders get into the pilot assembly, venturi tube and burner ports causing the unit to either not light or poor performance.
- Is the regulator hose pinched or kinked?
- Cleaning the pilot assembly.
- If the piezo igniter won't spark to light the pilot, check the wiring to the igniter, It may simply have lost it's ground. Slide the wire off the igniter prong (looks like a thick needle) on the pilot assembly and then push it back on. That usually will reestablish the ground.
If you continue to have problems with the heater, contact Blue Rhino (the manufacturer) Customer Care 800-762-1142.
Hope this helps you to troubleshoot and solve the problem. Please let me know.