This sounds like you may have to fix a problem in the pilot area before it will work. These gas operated devices have to meet a much higher safety standard than their electric counterparts. It is a built- in safety feature. Now, look for any obstruction or crimp in the gas line. My guess is you are not getting proper gas flow or pressure or the pilot could be physically blocked.
Answers & Comments
This sounds like you may have to fix a problem in the pilot area before it will work. These gas operated devices have to meet a much higher safety standard than their electric counterparts. It is a built- in safety feature. Now, look for any obstruction or crimp in the gas line. My guess is you are not getting proper gas flow or pressure or the pilot could be physically blocked.