Planets will not orbit the sun. I have checked the batteries. The first time I clicked for orbit the upper ring turned and then the lower ring turned (both for a very short time) and then stopped
Toys - Uncle Milton - Moon In My Room
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Answers & Comments
I was able to locate the instruction guide for your device.
Click here to view it: http://unclemilton.com/manuals/moon_in_my_room_manual.pdf
The guide states that:
"IMPORTANT! Switch Moon in My Room™ to the
"ON" position before handing on the wall. (see Fig.
2). PLEASE NOTE: The unit will not activate without
the remote control.
Are you using the remote control to activate the device?
If you still can't get it to work and would like to purchase a new one, here is the website:
http://unclemilton.com/explore_it/moon_in_my_room/
Sorry, I see the item you have now. The listing on Amazon states that it , " Comes with auto shut-off after 15 minutes of operation, IR remote control with built-in light pointer and glow-in-the-dark star stickers. Requires 4 "C" and 2 "AA" batteries." Just to be sure, did you replace both sets of batteries?
Thank you for the kind words. You may wish to contact Barns and Noble Customer Service and request an exchange. You'd probably have to pay shipping costs to send it back, but it may be worth the time and trouble.
Barns and Noble Phone Support:
Call our Barns and Noble Customer Service Center at 1-800-THE-BOOK (1-800-843-2665) or 1-877-886-5022....
International customers should call 201-559-3882201-438-1475. Or, you can contact them by email at this URL (Copy and paste)