This is a bit complicated so we have to be very careful in doing so. The main goal that we have is to Delete the Upper and Lower Filters on your registry, and that's what makes it complicated.
To start with >Click on START >Type REGEDIT on the search bar on START Menu >Expand HKEY_LOCAL_MACHINE >Expand SYSTEM >Expand CurrentControlSet >Expand Control >Expand Class >Click {4D36E965-E325-11CE-BFC1-08002BE10318} >Look for the Upper Filters / right click on it / click on Delete >Look for the Lower Filters / right click on it / click on Delete >Try you CD / DVD ROM
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This is a bit complicated so we have to be very careful in doing so. The main goal that we have is to Delete the Upper and Lower Filters on your registry, and that's what makes it complicated.
To start with
>Click on START
>Type REGEDIT on the search bar on START Menu
>Expand HKEY_LOCAL_MACHINE
>Expand SYSTEM
>Expand CurrentControlSet
>Expand Control
>Expand Class
>Click {4D36E965-E325-11CE-BFC1-08002BE10318}
>Look for the Upper Filters / right click on it / click on Delete
>Look for the Lower Filters / right click on it / click on Delete
>Try you CD / DVD ROM