Here is a solution from hp support community https://h30434.www3.hp.com/t5/HP-Connected-Mobile-Printing-and-Cloud-Printing/Error-0xc18a0001/td-p/488241
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Here is a solution from hp support community
https://h30434.www3.hp.com/t5/HP-Connected-Mobile-Printing-and-Cloud-Printing/Error-0xc18a0001/td-p/488241