Sounds like the printer is not getting the proper calibration on the label being used. After putting printer in pause and pressing calibrate button, a good calibration is indicated by the labels feeding, a slight hesitation, and the feeding a couple of more labels at a faster speed. If the labels just feed and then stop, that is not a good calibration. Then you have to make sure the top and bottom media sensor are properly aligned.
Answers & Comments
Sounds like the printer is not getting the proper calibration on the label being used. After putting printer in pause and pressing calibrate button, a good calibration is indicated by the labels feeding, a slight hesitation, and the feeding a couple of more labels at a faster speed. If the labels just feed and then stop, that is not a good calibration. Then you have to make sure the top and bottom media sensor are properly aligned.