Printer is not printing at all, just blank pages
I am having trouble with my printer. It does not print anything at all. Even with the top open, it only prints white pages when printing, copying or faxing.
I have tried rebooting the printer and computer several times with no luck.
Do you have any advice for the next steps to try?
Thank you for your assistance.
Jennifer
I have tried rebooting the printer and computer several times with no luck.
Do you have any advice for the next steps to try?
Thank you for your assistance.
Jennifer
Office Equipment & Supplies - Xerox - WorkCenter PE120i All-In-One Laser Printer
Answers & Comments
I can help you troubleshoot your printer. Just be prepared if your printer never prints again. This is rare to say the least. I just want you to know that in advance. OK? Laser printers use a static charge applied to the paper to represent your document and then this charged paper passes over the toner and finally the toner on the paper passes under a tungsten wire heated up high enough to melt the toner into the paper. This is why newly printer pages are warm to the touch. So, with three systems doing the magic any one of them can fail due to fatigue.
To start with, when was the last time you changed the toner cartridge?
How old is your printer and how many pages per month has it printed so far, on an average?
Are you under warranty any longer?
Thanks.
Worldvet