Here is a link to HP's troubleshooting for this problem. Give it a try. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00843712&cc=us&lc=en&dlc=en&product=305968
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Here is a link to HP's troubleshooting for this problem. Give it a try.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00843712&cc=us&lc=en&dlc=en&product=305968