Printer will not copy anything from my computer. It just spits out a vlank sheet of paper. I scanned a document and had it printed without any problem so I know the cartridges are seated properly. What am I doing wrong?
Office Equipment & Supplies - Lexmark - X - X3650 Printer
Answers & Comments
Hi,
How long have you owned the printer? How long have you had this problem? Does it happen no matter what program you try and print from? I would try and uninstall the printer and download and reinstall the latest drivers from the link below. To uninstall the printer, go to start> control panel> printers and faxes, right click and delete the x3650.
http://support.lexmark.com/index?page=recommendedDownloads&locale=EN&productCode=LEXMARK_X3650&segment=DOWNLOAD&userlocale=EN_US#2
If you have any other questions please let me know.
Thank you,
Lee
Hello :
Try this : Uninstall the printer software and reboot system , then install it again and reboot system once again . That should solve the problem . If problem not solved by this solution , then scan system for virus infection . If system was clean of viruses , then check registry for errors .
good luck .
rate if useful please !
Hello :
It's not the printer which needs to be uninstalled . It's the printer software that came with CD first time when you bought your printer .
To uninstall the software : go to START------CONTROL PANEL------ADD AND REMOVE -
Here you have to look for the software .
good luck .
rethink about rating if useful please !